Hereford Car Hire Terms

Rental Terms

All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines important terms, conditions, insurance coverage, fees, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the provisions in the Rental Agreement will prevail.

Eligibility Criteria

Vehicle rental requirements:

• To hire a vehicle in Hereford, you must be at least 21 years old, though age restrictions may differ based on the vehicle type, with potential extra fees for drivers under 25. A valid full driving licence for the relevant vehicle category is required, along with identification and proof of your current address. Payment information and a security deposit must also be provided, along with any additional criteria outlined in the Rental Agreement.

Booking and Payment Terms

• Reservations can be made via our website, over the phone, or directly at our Hereford office. A deposit may be necessary to confirm your booking. The full rental fee and a security deposit are generally required at the time of vehicle pick-up. All pricing is displayed in British Pounds (£) and includes VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment systems.

Vehicle Pickup and Drop-off

• Upon collecting your vehicle in Hereford, a comprehensive inspection is required. Please report any pre-existing damage at this time. A vehicle condition report will be completed and must be signed by both parties. The vehicle should be returned in the same state as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged accordingly. The fuel level must match what was recorded at collection; refueling fees will be applied if the vehicle is returned with less fuel. If you expect a delay in returning the vehicle, please contact us as soon as possible to avoid additional charges. You are responsible for any parking fines, traffic violations, or related charges incurred during your rental period, along with an associated administration fee.

Insurance and Liability Coverage

• All rentals include basic third-party insurance. For comprehensive coverage details and excess amounts, please refer to the Rental Agreement. Additional insurance options may be offered to minimize your financial responsibility. It is important to review these options thoroughly. You will be liable for damage or loss up to the excess amount unless additional insurance is obtained. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.

6. Modifications and Cancellations

Cancellation and amendment policies differ based on the type of booking and the notice period provided. Please check your booking confirmation or Rental Agreement for the exact details relevant to your reservation. Be aware that late cancellations or failure to show up may incur additional charges.

Prohibited Activities

Prohibited Vehicle Uses

• The vehicle must not be used for any unlawful purposes or activities. This includes racing, rallying, off-roading, or any other dangerous undertakings. Transporting hazardous materials is prohibited. Sub-letting or permitting unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. The vehicle should only be used for its intended purpose and within designated passenger and weight limits. Any driving outside of the agreed geographical boundaries requires prior authorization.

Breach of these terms may lead to rental termination and extra fees.

8. Liability Limitations

To the fullest extent allowed by English and Welsh law, Car Hire Hereford will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claim will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.

9. Local Jurisdiction

These Terms are governed by the laws of England and Wales. Disputes will be handled exclusively by the courts in this jurisdiction.

10. Updates to Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon their publication on our website. Continued use of our services indicates acceptance of the revised Terms.

Hereford Contact Details

For inquiries regarding these Terms, please reach out to us:

Hereford Car Hire Services
Riverside Way, Hereford HR1 2AA, UK
Contact Number:: 441432700116
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